Archive January 2010

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First batch of Happy Customers for 2010 ...

This is my first blog entry for 2010. Things have been very hectic at The Model Catalogue lately and consequently I have not been as up-to-date as I should be with things. We have again received so many kind comments from customers, which we thank you for, and I have listed some of them below. It is always very encouraging to hear that customers are happy with the service they are given, so please feel free to contact us as any time with your views, comments and suggestions.


"I'd just like to say, your site is the cheapest I have found by a quite a distance, and also the most well equipped in terms of a broad range of tools. On a personal level I cannot fault your customer service either, second to none. So, you have a new, loyal, customer here. Thank you for providing us with such a great service."
Danny

"just a quick note to say thank you for the speedy delivery of my goods and to say thank you very much for the free gifts you gave me with each order much appreciated"
David W

"Hi Tom,
The order arrived intact and very quickly. I have found your service to be very good each time I have ordered from you. I really don't think there is any more that you can do to improve further. Many thanks for such service."
Tim S

"The item was received promptly and in perfect condition. Thanks! I'm glad that I remembered about the included sweet just before disposing of the packaging!"
David A

"The model arrived promptly and now graces our mantlepiece. Thank you. great service."
Howard M

"Just a brief note in gratitude for your very prompt attention to the above order, which was received in London this morning. Very impressive!
From now on you are my first stop for modelling requirements. Thankyou very much."
Michael G

"Dear Tom,
It all arrived in mint condition. My son is appropriately pleased which is good.
Best regards"
Mike

"Yes I did receive my order. Delivered very quickly thank you. I am impressed with your service and will be happy to buy from you again."
Mike C

"Hi Tom,
Couldn't be happier with your excellent service - all arrived safe and sound. Hope all there have a safe New Year and look forward to future dealings with you.
Best wishes."
Marcus

"The goods arrived safely thank you (now ive got to put it together !!!) cheers"
Chris R

"Excellent service from order to rapid delivery. Many thanks"
G Williamson

"Hi Tom
Thank you for the courtesy email, just to let you know I received my order very promptly and I was impressed with your service and would definitely recommend you. My husband was very pleased with the model kit so thank you very much.
Kind regards"
Lisa C

"Tom,
Many thanks for your email. We received our order the day after we placed it and it was exactly what we were after. No where had the model in stock, you came to our rescue!"
Justin

"Tom
Can confirm goods on order No 957 received ok. Very pleased with your service. Need more bits after Christmas so will be in touch.
Kind regards"
Ian B

"Excellent service. Model ordered delivered promptly and exactly as ordered."
K. Goldsworthy

"Received my paint and primer this morning all well packed and safely delivered. A++ again"
Kevin M